Hotmail

Account seems to be hacked – can’t change/reset password

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归档帖子,发布于 2013年8月19日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月19日
I think my account has been hacked, and I can't change or reset my password. There had been some unusual activity on my email account already, so I had reset my password, but then I got this e-mail this morning:

Microsoft account
Security info confirmation
It looks like you added some security info to your Microsoft account (*** Email address is removed for privacy ***):
Alternate email address: *** Email address is removed for privacy ***
You can use this info to reset your password if you forget it.
Confirm *** Email address is removed for privacy ***
If you didn't make this request, click here [a link given] to cancel.
Thanks,
The Microsoft account team

-----------------------------------------------

I don't know either of the people whose e-mail addresses are given, and it looked like a legit e-mail from Microsoft (with the shield and everything), so I did "click here" to cancel. (Even though I probably shouldn't have, and I never click on e-mails....) And now I can't change my password. Or reset. Every time I go to the page.

Please help.
I have had this e-mail account for years, and I do pay for my subscription.

Thanks very much.

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