问题 提问于 2013年10月29日
Hello,
I recently changed the password of my other email address on a Hotmail (now Outlook) account. When I tried to log in again, the password did not work, even after many tries. I made the account well over 10 years ago and did not record the answer to my security question (I should have). I tried the recovery form and knew previous passwords, but I had to leave most of the other question answers blank so the email back said my ownership proof was denied. This is my secondary email and I haven't sent emails out in a very long time. Most of the required questions on the recovery tool were about emails sent out recently or folders set up (I haven't set up any extra).
How can I recover my other account back? I have emails that I need access to again.
Thank you in advance for your help!
I recently changed the password of my other email address on a Hotmail (now Outlook) account. When I tried to log in again, the password did not work, even after many tries. I made the account well over 10 years ago and did not record the answer to my security question (I should have). I tried the recovery form and knew previous passwords, but I had to leave most of the other question answers blank so the email back said my ownership proof was denied. This is my secondary email and I haven't sent emails out in a very long time. Most of the required questions on the recovery tool were about emails sent out recently or folders set up (I haven't set up any extra).
How can I recover my other account back? I have emails that I need access to again.
Thank you in advance for your help!
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