问题 提问于 2013年7月27日
Three days ago I could not gain access to my my Hotmail account even though I had entered the correct password
I set up a new account and did my best to comply with the ACCOUNT RECOVERY procedure
This is a near impossible task as no human intelligence is used, merely a computer looking for an EXACT data match
and posted a Question on this site ( as yet with no response )
The next day I could not access my new account, ,again even though the password was correct.
To demonstrate that the password was correct THIS SITE recognised the account/password and allowed me to post a
supplement to my original question
Today I tried to log into my original account
but was denied access due to an excess of failed log in attempts
AND NOT because the password was incorrect
Three days ago the "log in page" format was changed by Microsoft
All this leads me to the conclusion that my account has not been Hacked
but that there is some systems glitch
Please can my Original account be UNBLOCKED
UNBLOCKING represents no security risk , either I know my correct password or I dont.
And please would somebody on the staff of ANSWERS .MICROSOFT pay me the courtesy of responding
having first read this Question and not simply telling me to follow the ACCOUNT RECOVERY process
via some standard cut and paste answer
EMAIL is a crucial part of daily life . I have done nothing wrong yet have been denied access due to some systems glitch
not of my making
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