Hotmail

Account linking – blocked access

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归档帖子,发布于 2013年8月4日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月4日

I cannot access my hotmail account. On the 7th of July 2013 I received an email telling me the account linking facility was going to be stopped. I used this every time to access my account (via another account). I do not know my password for the blocked (formerly linked) account. I have submitted a recovery form up to 4 times and have not been successful. I have tried using a live chat but the member of staff could only point me to this forum. The information requested in the e-mail for the form is not what the actual form requires. It is not clear on the form what the minimum information requirements are to regain access. I am unable to answer some of the questions (e.g. folder names as I have not created any, sent e-mail subject lines as I cannot remember specifics). The blocked account is essential for my employment and I urgently need this to be resolved. I would be grateful for any assistance.

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