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account is missing a full name and date of birth, but its not!?

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较早的帖子,发布于 2013年12月14日。 其中的信息可能已经过时。

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问题 提问于 2013年12月14日
trying to authorise my sons xbox account after the recent upgrade.  After I log in and click yes to give him access it says I need t visit acount.live.com to enter my full name and date of birth, but when I visit it and login, my full name and date of birth are there.
I'm lost as to what to do.

Any ideas?

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