Hotmail

Account hacked – can’t get back in as back-up email address changed

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归档帖子,发布于 2013年10月30日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

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问题 提问于 2013年10月30日
I set up an additional @live.com email address for a company I work for.

When I went to log in the other day, I have found that the password has been changed, and when I tried to reset it, the new password was going to be sent to an email I don't recognise - en*****@countryday.net (which appears to originate from a school in Cincinnati?!).

I have tried using the account recovery form, but my request was declined - presumably other details were changed too.

It doesn't seem to be possible to speak to an actual person about this...?!

If anyone can help I'd be very grateful.

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