Account Hacked and hacker scamming all my contacts

Email Account : *** Email address is removed for privacy ***  (used for social media services)

Alternative ID: *** Email address is removed for privacy *** (I use frequently)

My email account *** Email address is removed for privacy *** got compromised end of last month (July 2013). The hacker changed the alternative id of *** Email address is removed for privacy ***. I had submitted the account verification form and sent it to microsoft (2nd Aug) with my account id *** Email address is removed for privacy *** and moments later the hacker broke into this account as well because the alternative id of *** Email address is removed for privacy *** was *** Email address is removed for privacy ***.  So i couldn't get the account reset verification email i was supposed to receive and made this new account so i could report the issue again. I have tried filling the form about 3-4 times without much help available.

The hacker is sending scam emails to all my friends and relatives saying i have got stranded somewhere and require money. I don't have the contact details of few of my contacts and they are becoming a victim of this fraud. Its been more than a week i am asking for support and i don't get any support from the Microsoft Windows Live Support Staff. This is by far one of the worst services I have used since 1997. Please stop this person from abusing my account. 

I had to already to pay someone because that person fell victim to this scam. I have some important emails and i have had no issues using hotmail for past few couple of years. 

I agree its my mistake that i lost my account due to negligence. but it would be really kind enough of the support staff to get me back my account so that i could alert everyone about this scam. 

Best Regards,

Rozeyna Adam