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Hotmail

Account Aliases- removed aliases, Microsoft account no longer exists

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归档帖子，发布于 2013年10月25日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年10月25日

Hi there,

 

My Hotmail account has been "deactivated" and I am getting the error message that my Microsoft account does not exist.

 

My ex-boyfriend has an xbox live account and (years ago) my current email address was used to create his account,. Just yesterday, he changed his xbox account information: he deleted the  primary alias (my current email address), and created a new gmail address of his own.

 

Because of this change in "primary alias" and "removal" of MY current email, my email Microsoft email account no longer exists. How or can I get my email address reactivated???

 

I've created a new email address and tried to add an alias-my old email (that has been deactivated), but I'm getting an error that this email address has already been used.

 

Please Help!

 

Thank you,

 

April

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