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Accidentally Entered a Minor’s Birthdate for Live.com Account

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较早的帖子,发布于 2013年11月13日。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年11月13日
Upon signing up for a new Live account to be the primary account on my new Lumia 928, I mistakenly entered today's date as my birthdate. As a result, Microsoft thinks I'm a newborn, and thus I need authorization from a parent to use the email. Normally, this wouldn't be a problem - I'd just create another email. But unfortunately as it is the primary email for my Lumia, a lot of my Lumia's functionality (including SkyDrive) is disabled until I verify with "my parent" - there is no back button, for example, to create a new email address - it's holding out until the verification is complete. How can I get Microsoft to delete the account or to allow me to create a new primary Microsoft account on my phone?

Many thanks in advance,

Kevin

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