3 part Q: CAn’t send emails…& How does one save emails in another file before having to restore computer to default settings?

I need to restore my computer to its original settings so that we can fix a video driver problem and an email problem.  I don't see a way of saving the emails in my live mail.  and My live mail is giving me problems.  I can't send anything from windows live mail.  Some times I can send and sometimes I can't  receive.  Right now I can not send anything.  Also all of the tool bar has disappeared how do I get it to come back?

I have windows 7. the computer is only 4 months old.

Any hints or suggestions?  Can I get my email stuff on sky drive and save it there?  If so how do I do that?   Is this the only way to deal with saving emails?