问题 提问于 2012年11月27日
I am now unable to access my 10 year old Hotmail account. Last Friday I bought a new laptop with Windows 8 on it. I thought I used my correct email when setting up my computer, but now it has a new weird email address that appears on my sign in screen
of my laptop. My new weird email automatically switched to Outlook and now I am no longer able to log into my old Hotmail address - it says it does not exist! I can't help but think that my old (now missing!) Hotmail account is gone because of this Windows
8/Outlook setup. #1 - I want my old Hotmail address back and active which includes TONS of saved emails. #2 - I want this new/weird email disasociated from my new laptop and old email address. I have been looking into this for the last 48 hours and found
no help online PLUS no tech support phone number. This whole mess is very frustrating, bad for business (I have emails going to that "missing" account that I need) and disappointing. Someone please help restore my old account. I have used it for 10 + years.
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