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printer prints but won’t scan

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较早的帖子，发布于 2014年1月3日。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2014年1月3日
C4380 HP all-in-one printer prints but won't scan. Message is "USB or Wireless not connected". But it is connected - the blue light is on and it prints fine. Is the printer broken? Should I try to reinstall it using the original disk? It worked two weeks ago.

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