Hotmail

I cannot change the Skydrive account in Office 2010. What to do?

待回答 0 个回答

归档帖子,发布于 2013年8月5日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月5日

Hi there,

 

I am running :

 

- Windows 7

- Office 2010

 

I had previously linked a Skydrive account to the PC and entered the account into "Save to web" option in Office ( used Word ). Now I find out that this is the wrong Skydrive account ( doing this for my father inlaw that's not exactly being helpful :) ) and I need to change it. But, it seems I cannot do it.

 

I've tried:

 

- Uninstalling the desktop app.

- Reinstalling the desktop app.

- Rebooting.

- Clicking "(Not user?)" behind the Skydrive info in Word>File>Save&Send>Save to Web

 

When I click the last option there I get promted that:

 

"Cannot complete this action because your are signed in as . Close all files opened from the Web and try again."

 

Now, here are some remarks about that:

 

- Firstly there something missing "...signe in as . Close all...."

- I believe this should be the account info but it's missing to it seems it's not logged in.

- I don't have anything opened from the Web.

 

I've tried to go to the Credentials Manager in Accounts but there are no credentials there to do anything about. I'm pretty much out of ideas on this one to be honest.

 

 

暂无回答

撰写回答

您的邮箱地址不会被公开。请勿发布密码。

This site uses Akismet to reduce spam. Learn how your comment data is processed.