Email account suspended due to spam emails – can’t retrieve code, old email closed

I'm currently posting from my sisters account because I do not have access to my hotmail account. It has been blocked and I cannot get into it because spam emails were sent from my inbox. I do not have access to my old alternative email, so I have tried to verify my email with the questionnaire but the form keeps saying I do not provide enough information. The questions however, require me to have access to my emails. I can't provide answers because my email has been blocked! I don't know where to get help, and it is urgent because I have very important emails in my inbox. Is there a way for me to get this unblocked?