Starting WLM 2012 I get Windows Live Mail could not be started. The application was unable to open the WLM message store.............(0x800C0155, 997).
This all came about because I had the message "A problem has occurred while trying to open this message" on some of my emails. I did a Google search and found :
http://answers.microsoft.com/en-us/windowslive/forum/livemail-email/windows-live-mail-2012-a-problem-has-occurred/d5fabcc7-3f14-4fb8-8893-46f898c59413?auth=1
In that post it says to run the following command via the CMD prompt:
C:Windowssystem32>esentutl.exe -d "%userprofile%AppDataLocalMicrosoftWindows Live MailMail.MSMessageStore"
Like a complete idiot, I ran this without taking a backup first!
The command appeared to work, but now when I try to start WLM, I get the "WLM could not be started" message. I'm running Windows 10.
I again did a search and found:
http://answers.microsoft.com/en-us/windowslive/forum/livemail-program/0x800c0155-2-windows-live-mail-error/8ac0ea83-c74f-451a-b3dc-1f85d5d8c950
In that post it advises to remove the read-only attribute to the Windows Live Mail folder as follows:
- C:Users&username%AppDataLocalMicrosoft
- right click to bring up properties for windows live mail
- uncheck the read only box in the general tab
- apply
- yes
- ok
(Except for me step 5 was "OK" to "Apply changes to this folder, sub folders and files" and step 6 was "Continue" to "You will need to provide administrator permission to change these attributes").
I got a pop-up box saying "Applying attributes to........ And a flying list of folders etc. when it had finished, the read-only attribute showed as cleared. I OK out of WLM folder properties, but when I try to restart WLM, I get the "WLM could not be started"
message again. When I look at the properties of the WLM folder, the read-only attribute is back!
Can someone help please?
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