Hi there,

< Microsoft for Mac 2011 >

It's been a few days that I couldn't log in Outlook.

Whenever I click Microsoft Outlook to check my e-mail, 'Microsoft Error Reporting' pop-up window is showing up.

It says:

Microsoft Database Daemon has encountered a problem and needs to close. We are sorry for the inconvenience.

I've already clicked the 'Send' button to tell you guys about this problem.

I haven't received any reply back, so I'm leaving a question through this website.

Regard,

JeeYun

Dear Microsoft community

We are getting the following error when trying to open certain emails on a new mac machine, please can you advise on what is causing the problem and possible resolve:

Microsoft Error Reporting log version: 2.0

 

Error Signature:

Exception: EXC_BAD_ACCESS

Date/Time: 2014-02-13 17:13:37 +0000

Application Name: Microsoft Outlook

Application Bundle ID: com.microsoft.Outlook

Application Signature: OPIM

Application Version: 14.3.9.131030

Crashed Module Name: WebCore

Crashed Module Version: 9537.73.13

Crashed Module Offset: 0x0009c7f3

Blame Module Name: Microsoft Outlook

Blame Module Version: 14.3.9.131030

Blame Module Offset: 0x0000372e

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Crashed thread: 0


I look forward to your response


Kind regards


Hazel


All the Office programs work fine on my Mac with the exception of Outlook. It keeps closing after a few seconds/minutes every time I open it. I've tryed looking up the answer online but I haven't find the same problem.

Here is what it says:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-02-06 14:48:02 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.3.9.131030
Crashed Module Name: Microsoft Outlook
Crashed Module Version: 14.3.9.131030
Crashed Module Offset: 0x00289225
Blame Module Name: Microsoft Outlook
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x00289225
Application LCID: 3082
Extra app info: Reg=en Loc=0x0c0a
Crashed thread: 5

Help me please... :)