Firedog sent a helpful reply and I sent him a copy of the error message. Haven't heard back yet. Still have a problem. Password works for awhile and then it tells me that it's not valid. Same thing with Window's Live Mail-- good for awhile and then not. When I try to get an item on my I Pad, it works the same way--good for awhile and then, doesn't work. Frustrating. Seldom happens w/ other E-Mail Address inboxes. Why can't it stay fixed? It doesn't help to check "save my password." Thanks for any answers.  Ron